We called into the office and asked to speak to someone about some issues we had and were transferred to an individual immediately. There have been no thoughts requested and we were being scheduled for any tech to return out to Have a look. The blokes came out when scheduled https://docs.google.com/presentation/d/e/2PACX-1vRj8CFavC1m3vHrtNagKkK97kkv5pL3M6tFAAu9f9AbnCvROfUuLXzsF6fZf3uwM9p7eQ9PH7SY888i/pub?start=false&loop=false&delayms=3000